This guide will show you how to export clips from your Network Video Recorder. If your recorder doesn't look the same as these photos, you may be using a different firmware. Use these steps to help you:

Right click on the screen, enter your password if asked, click OK, and then compare what you see with the 3 below images. Click on the image that matches what you see, and you will be brought to the correct post.

If your screen looks like this, you're on the right page.
Step 1: Right-click anywhere on the screen. Click menu. (If a password prompt comes up and you don't have that information, please contact us.)
Step 2: Click Export.
Step 3: All cameras are selected by default. Click Analog(circled) to deselect them if you don't plan on obtaining footage from every camera(Avoid this if it is not necessary, as the process will be much slower and the files will take up much more space).
Step 4: Click IP Camera to deselect the rest of the cameras.

Step 5: This is where you select the cameras that you would like to obtain footage from. Follow this link to learn how to differentiate which cameras are which.

Step 6: Click on the date column under start time.
Step 7: Select the day that you would like to begin your search.
Step 8: Select the time of day that you would like to begin your search. (The more specific you can be, the easier it will be to manage your files. Be as specific as you can.)
Step 9: Select the date that you would like your search to stop on. (If you're only searching one day, select the same day as you did in step 8.)
Step 10: Select the time that you would like to end your search. You will not see results that go beyond this time.
Step 11: Press Search.
Step 12: Use The circled Play buttons, and timestamps to watch clips to find the exact clips you need to export. (Notice that you can scroll down to see more clips!)
Step 13: Once you have identified the clips that you need to export, start selecting them using the checkboxes(circled).
Step 14: Notice that you can select files that are not directly next to one another. Be careful during this step to select all of the correct files! Once you have completed the selection process, and are positive that you have the correct files, click Export.
Step 15: You should see your USB device in the space circled here. If nothing shows in this column, press Refresh.
Step 16: Press New Folder so that you have a place to keep all of your exported files. (If you fail to do this step, your files will be unorganized and harder to manage) Name it Camera Clips, or something that is easily identified.
Step 17: Double-click on the folder you've just created.
Step 18: Click Export.
Step 19: Click Video and Log, and then OK.

Step 20: While the exporting process takes place, you’ll need to follow this post – it will walk you through downloading the necessary video software that you’ll need in order to view the files. (It’s important to do this before handing off the USB stick to make sure that the correct files were selected.)

Step 21: Click OK.

Step 22: Once the files have been transferred, you can just go ahead and unplug the USB stick. Plug it into your computer now, and open My Computer(or Finder on Mac), select your USB device, and go into the folder you had created. Drag the files into VS player to test a couple.

**IMPORTANT** – Whoever you give this USB stick to will also need a copy of the VS player software, or else they will not be able to view the files.

Send them this link so that they can also download the player.


Alternately, you can drag the file from Step 1(on the linked post)directly onto your USB is a short clip showing this process.

Note:It is shown here on a Mac, but the process is identical on Windows. Just drag the file into the USB stick, in the folder containing your video clips.

Categories: NVR Walkthroughs

Eagle Eye DVR